FAQs

What is Pin Baskett?

Pin Baskett is an online shopping platform offering a wide variety of trendy, affordable, and high-quality products delivered straight to your doorstep. We focus on making online shopping easy, fun, and secure.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) on selected products and locations. Additional COD charges may apply.

How long will it take to receive my order?

Delivery usually takes:

5 - 10 Days for metro cities
7-12 Days for non-metro or rural areas

You’ll receive a tracking link once your order is shipped.

What if I receive a wrong product?

We’re really sorry if you received the wrong item — your satisfaction is our priority! If you receive a product that doesn’t match your order (wrong size, color, or design), please contact us within 48 hours of delivery.

You can reach us via:

support@pinbaskett.com
+918368777594

Contact Us form on our website.

Once we verify your order details and product image, we’ll arrange for a free replacement or full refund, whichever you prefer. Rest assured, we’ll make it right as quickly as possible.

How can I contact PinBaskett support?

Our customer support team is always here to help you! You can reach out to us via:

: support@pinbaskett.com
: +918368777594

Contact Us form on our website.

We aim to respond within 24 hours on business days.

Is online payment safe on PinBaskett?


Definitely. We use secure payment gateways with advanced SSL encryption to ensure your data and payment information are fully protected. You can shop with confidence using your debit/credit card, UPI, or other secure methods.

Do you offer returns or exchanges?


Yes, we offer a hassle-free return and exchange policy. If you receive a product that doesn't fit or meet your expectations, you can request a return or exchange within 7 days of delivery. The item must be unused, with original tags and packaging.